How do I schedule an appointment?

You can complete our interest form and one of our case managers will contact you. Click here to access the form, or click the red button above. You can also call the Center at (340)775-3700. 

Who is eligible to receive services?

Services are available to all individuals, regardless of insurance status. You must have an email address and access to a device capable of video conferencing.

What if I don’t have a device capable of video conferencing?

No problem! You can either receive in-person services or use the Center’s telehealth video conference room to connect with an offsite provider.

Do I need insurance to receive services?

No, insurance is not required. We offer self-pay options, including a sliding fee discount program (SFDP) based on federal poverty guidelines. See our Patient Resources Page for more information. 

What insurance is accepted?

We accept Medicaid, Medicare, and in-network commercial payers.

What types of services can I receive via tele-behavioral health?

We offer individual therapy, with a focus on your unique needs and goals. Your provider will work with you to develop a personalized care plan.

Who provides the care?

Our tele-behavioral health team includes Licensed Clinical Social Workers, psychologists, and a psychiatric physician assistant.

Can psychiatric medications be prescribed via telehealth?

Yes. Our psychiatric physician assistant can prescribe medications when appropriate and clinically indicated.

What forms of payment are accepted?

We accept cash, major credit and debit cards. Payments can be made:

• In-person (at least one business day before your session)
• Over the phone (at least two business days before your session)

Is my session confidential?

Yes. All tele-behavioral health services follow strict HIPAA guidelines to ensure your privacy and confidentiality.

Can I switch to in-person visits later?

Absolutely. You can discuss transitioning to in-person care with your provider at any time.

What if I need help during a crisis?

Telehealth is not intended for emergencies. If you are in crisis, please call 911 or go to the nearest emergency room. You can also call the National Suicide & Crisis Lifeline at 988.